Frequently Asked Questions — Fallen In Love Bridal and Formal

Yes, all visits are by appointment only. An appointment ensures you have a private suite and a dedicated stylist for your entire visit. If the time you want isn’t available in our online scheduler, call us at (336) 706-4901 and we’ll do our best to accommodate you.

You can book online through our appointment scheduler on the website, or call us directly at (336) 706-4901. We recommend booking as early as possible, especially for weekend appointments during spring and fall wedding seasons.

For the most stress-free experience, we recommend scheduling your appointment 9 to 12 months before your wedding date. Wedding wedding gowns typically take 6 to 8 months to produce and ship after ordering, and alterations can take 3 to 5 months. If your timeline is shorter, ask about our off-the-rack collection, which is available for immediate purchase.

The Cherished appointment is our complimentary 2-hour private bridal experience for you and up to 4 guests. The Beloved appointment is a 2.5-hour exclusive experience where we close the entire boutique for your party of up to 10 guests. The Beloved includes two bottles of champagne or sparkling cider, chocolates, and a $50 credit toward your wedding gown. The Beloved appointment is $150.

You’ll be greeted by your personal stylist, who will discuss your vision, inspiration, and wedding details before pulling a curated selection of wedding gowns. You’ll try on wedding gowns in your private suite with your guests, and your stylist will style and adjust each wedding gown so you can see it at its best. The appointment is 2 hours, giving you plenty of time to explore styles and find your yes dress without feeling rushed.

Yes. The Cherished appointment accommodates you and up to 4 guests. The Beloved appointment accommodates you and up to 8 to 10 guests. We recommend bringing only your most trusted and supportive people — the ones whose opinions you truly value — to help keep the experience focused and enjoyable.

For safety reasons, we ask that small children not attend bridal appointments. If you have a special circumstance, please call ahead and we will do our best to make accommodations.

We ask for at least 24 hours’ notice if you need to cancel or reschedule. Cancellations with less than 24 hours’ notice or no-shows without rescheduling are subject to a $25 fee, as this allows another bride to use that appointment slot.

No, all appointments are required. This ensures that every bride receives a private suite and a dedicated stylist rather than a shared or rushed experience.

Our wedding gown collection is priced from $1,000 to $3,000. Our off-the-rack collection features wedding gowns at discounted prices starting at $800. Prices vary by designer, silhouette, and fabrication.

We carry Allure Bridals, Madison James, Sincerity Bridal, Lillian West, Stella York, Adore by Justin Alexander, and Sweetheart Gowns. Our collection spans romantic, modern, bohemian, and classic styles across a wide range of price points.

Our collection includes ballgowns, A-line wedding gowns, fit-and-flare styles, sheath wedding gowns, and flowing bohemian silhouettes. Whether you are looking for something with dramatic lace, clean minimalist lines, or soft romantic fabric, our stylists will pull options that match your vision.

Yes. Our off-the-rack collection includes sample wedding gowns available for immediate purchase at significantly discounted prices, starting at $800. This is an ideal option for brides working with a shorter timeline or a tighter budget.

Most wedding gowns take 6 to 8 months to produce and ship after the order is placed. This is why we recommend starting the process 9 to 12 months before your wedding date. If your date is sooner, our off-the-rack collection or rush ordering may be an option depending on the designer.

Many of our designer lines offer options for customization, including modifications to necklines, sleeve styles, and lengths. Our stylists will walk you through what is available for each wedding gown during your appointment.

Our in-store sample collection runs from size 4 to size 28, so brides across a wide range of sizes can try on wedding gowns that truly reflect how the dress will look. Gowns can be ordered in sizes 0 through 30.

We take your measurements at the time of ordering and use them alongside the designer’s size chart to recommend the best size to order. In some cases, we may recommend ordering up and having the wedding gown altered down — your stylist will guide you through this decision.

This is a normal concern, and it is one reason alterations exist. Most wedding gowns can be taken in or let out within a reasonable range during the alteration process. We recommend scheduling your alterations appointments closer to the wedding date — typically 3 to 5 months out — so your dress is fitted to your body as it is then, not as it was when you ordered.

Yes. Fallen In Love offers in-house bridal alterations. We also maintain a list of trusted seamstresses in the surrounding area for brides who need additional alteration options.

Plan to begin alterations 3 to 5 months before your wedding date. This gives enough time for multiple fittings and any adjustments without the stress of a tight deadline.

Most brides need 2 to 3 fittings during the alteration process. The first fitting is typically the most significant and involves the main structural work. Subsequent fittings are for refinements and a final check before the wedding.

Tipping is not required but is always appreciated for exceptional work. If you feel your seamstress has gone above and beyond, a tip of 15 to 20 percent of the total alteration cost is a thoughtful gesture.

Yes. We offer dedicated bridesmaids appointments where the bride first selects her preferred gown styles and colors, and then each bridesmaid is measured and fitted individually. We can accommodate the full group in one appointment or schedule individual fittings — whatever works best for your party.

We recommend ordering bridesmaids dresses at least 5 to 6 months before the wedding to allow for production time and alterations. The earlier you schedule, the more flexibility you have.

Yes. We can coordinate measurements and fittings for out-of-town bridesmaids through our consultation process. Contact us to discuss the best approach for your group.

Yes. We carry suits and tuxedos for both purchase and rental. Our men’s formalwear program includes options for the entire wedding party, from the groom and groomsmen to fathers of the bride and groom.

Absolutely. We offer three ways to shop: in-store, direct delivery to your door for home try-on, and a fully online process where groomsmen can be measured and fitted from anywhere. We manage the coordination so you don’t have to.

Yes. We offer suit and tuxedo rentals for prom in addition to weddings. Contact us to schedule a prom formalwear appointment for you and your group.

Yes. Fallen In Love carries a curated prom and formal collection. Prom appointments are private and personalized, with a consultant dedicated to helping you find a look that feels fun, confident, and uniquely yours.

Yes. We offer personalized mother of the wedding appointments with a master stylist. These appointments are one-on-one and focused entirely on finding a look that complements the wedding aesthetic and makes the mother feel celebrated. Weekend appointments require a reservation fee.

Yes. We carry flower girl dresses to help outfit every member of the wedding party from youngest to oldest.

Yes. Our social occasions appointments are available for galas, charity events, formal dinners, and any event where you want to look polished and put-together. You’ll receive private styling in your own suite with a consultant who focuses on your specific occasion and aesthetic.

Fallen In Love Bridal and Formal is located at 1107 North Main Street in Uptowne High Point, North Carolina 27262. We are directly across from the historic JH Adams Inn and The Elizabeth House on Main Street.

We are open Monday through Saturday from 10 a.m. to 6 p.m. All visits are by appointment only. We are closed on Sundays, though Sunday appointments may be available by special arrangement — please call to inquire.

We are located in High Point and serve brides from throughout the NC Piedmont Triad region, including Greensboro, Winston-Salem, Burlington, Kernersville, Thomasville, Asheboro, and Lexington. Many brides also travel to us from the Charlotte and Raleigh-Durham areas for the private appointment experience.

Yes. Fallen In Love Bridal and Formal is proudly LGBTQ+ friendly and women-owned. We welcome all couples and all families, and our entire team is committed to making every client feel celebrated and at home.

Please contact us directly at (336) 706-4901 or hello@falleninlovebridal.com for information on gift cards and registry options.